Airtel — network not accessible - [protected]

Address: 500028

Website: Aitrtel

To

The senior manager,
Airtel

I arshia akheel, mob - [protected] and [protected], wishes to inform you that since 24th august 2017 my number [protected] has not been able to access the airtell cellular network.

I had the first sim change on 24th august 2017 at the mehdipatnam airtel branch. It didnot work after the required four hours of activation.

Then when i went back and complained they sent me to airtel service center, towlichowki, saying that this is a direct airtel service center hence they will help to activate the network.

This service center instead of checking the why the network is not acessible on my sim has given me another sim. The second sim change was done on 26th august with the same result.

Again on going back to the service centre instead of checking why the error is occurring they have changed the sim saying that the sim was damaged.

A third sim and five hours of waiting on 28th august has still not resulted in activating my number. You should have a technical team person at each service center to resolve such issues.

I have been going to airtel service centre 4 times in the last five days. This is harassment, they make me wait and wait and then give me new sim saying that it will get activated after 4 hours, i will have to wait.

This number is important to me and i request you to please look into into this matter urgently and resolve the issue. How can three sim's be damaged, what is the material being supplied. Something is not right.

I want my number [protected] working immediately. Kindly look into the matter.

A. Akheel
Ceo
Cocoon management consultants
​​mobile:[protected],[protected]
[protected]@gmail.com
www.cocoonconsultants.com
We make the difference!

"we are what we repeatedly do. Excellence, then, is not an act, but a habit." - aristotle

Confidentiality note: this message is intended only for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential and exempt from disclosure. If the reader of this message is not the intended recipient or an employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the original message. Thank you.