[Resolved] Airtel — New Broadband connection not done in 3 weeks

Saurabh Singh1234

from Gurgaon, Haryana

Sep 17, 2016

Address: Bangalore, Karnataka, 560048

I am trying to get a new broadband connection from last 3 weeks. I had a mindset of airtel being a fast and reliable organization, thank you so much for breaking it and puting me through such an frustrating path. Your people are hard to reach, if anyhow i am able to connect to someone for help. They assure me of service being done within a day, but to no effect. This is really unprofessional. I am now going with a different service provider, please return the documents which you took for verification.
VERY UNHAPPY

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Oct 24, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Airtel Customer Care's response Dear Mr. Singh,

This is with reference to your post dated 17 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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