[Resolved] Airtel — New Connection for Landline

singh83raj

from Meerut, Uttar Pradesh

Feb 27, 2017

Address: New Delhi, Delhi, 110015

Hello, I have raised a request regarding new connection and after verification I have given a cheque dated 28.12.2016 of amount of ₹1000/- but I have not received any intimation about my connection from your good office, my cheque cleared on 04.02.2017. After that I am calling on your customer care no. 121, your executive inform me that my connection is closed because of non availability of any port in my area and he also informed me about the refund process, so my refund process ticket no. AORa5e158, it has been almost 1 month now and still i am not getting my refund amount. Please let me know the status of my ticket no. AORa5e158
I am also requesting to all the other users who are thinking to buy airtel connection to not to buy any services from airtel and not to pay for new connection as you will not get any refund amount after paying. As services of airtel is poor.
Regards, Rajender Singh

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Apr 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Airtel Customer Care's response Dear Mr. Singh,

This is with reference to your post, dated 27 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Mar 02, 2017

Updated by singh83raj Sir, today on 02.03.2017 i receive a call by your executive he asked me to give my details i.e. cancel cheque with my bank details for neft of my amount of Rs. 1000/- so i am attaching the copy of cancel cheque for your ready reference.

Regards
[protected]

Verified Support

Mar 02, 2017

Airtel Customer Care's response Dear Mr. Singh,

This is with reference to your post dated 27 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd