Airtel — no calls incoming and outgoing in whole lane

kanika.gyl97

from Delhi, Delhi

Apr 24, 2015

Address: New Delhi, Delhi

no call is made from all the airtel users' phone in my area [shish ram park uttam nagar nd-59 ] from past 5days. we are even unable to make call to the customer care number anybody who calls us says that the computer is showing our phones busy but it is not so . we are facing a lot of problem due to this situation and the company is not paying any heed to the previously submitted complaints on their websites. if needful action is not taken within two days then all the airtel users will port their sims to vodaphone

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Airtel Customer Care

from Mumbai, Maharashtra

Apr 25, 2015

Verified Support

Dear Kanika,

This is with reference to your post dated 24 April 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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