[Resolved] Airtel — no network for airtel mobiles

venkataiah jama

from Hyderabad, Telangana

Jul 30, 2017

Address: Rangareddy, Andhra Pradesh

Very poor airtel mobile signal network in my house no. No.11-81/2, between ayyappaswamy temple and church, urella road, ganesh nagar colony, chevella vil and mandal, rr dist, telangana-501503. We are using these mobile nos. [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] in my home. We are facing very much difficulty in making very important official and personal calls and receiving calls and most of the calls are dropping out while speaking. Also facing much problem in using mobile internet due to very poor signal 24/7 for the last five (5) years. We have already made several complaints to the airtel customer care, but they have not rectified the signal problem till today. Please rectify the airtel mobile signal network at my home urgently.
Thanking you,
Regards,
J. Venkataiah,
Mobile no.[protected]

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Sep 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Jul 31, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 July 2017 .

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd