[Resolved] Airtel — No network issue

Dhruv018

from Vadodara, Gujarat

Sep 14, 2016

Address: Vadodara, Gujarat, 390021

Website: Airtel.in

No network since last 15 days...I have visited Airtel store 7 times but no solution. They changed my sim 3 times but same problem. No network on 4G sim. It did work on simple old mobiles but not in my android phone. Tried on several other android mobiles but same issue "No Network". Even they do not know how to solve problem and even they can not change it to 3g sim. My mobile no.: [protected]

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Oct 19, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 14 September 2016.

We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Sep 18, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 September 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd