[Resolved] Airtel — No new connection. sad

Abid Qazi

from Hyderabad, Telangana

Nov 18, 2016

Address: Raipur, Chhattisgarh, 490099

I had given a request for the broadband new connection, I guess its been 2 months now. 4 times called the people in customer care to take request, till now no one came. You people would have told if you don't want new customer, but after promising then not turning up is really upset, atleast could have tried other broadband.. No more Airtel.. Good got to know how you people treat customers before taking the connection..

Regards,
Lata K Kumar
[protected]

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Dec 20, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 18 November 2016

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Nov 19, 2016

Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 18 November 2016
We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Nov 19, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 November 2016

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd