Airtel — no not yet ported even though mnp processed by initial network operator

Address: Kolkata, West Bengal, 700001

I have submitted all required docs to an airtel persoell who also took my biometrics at kolkata. I wanted to port in to airtel from idea. I've been said that idea sim will be deactvated with in 7days, and airtel new sim will be activated. I have submitted docs on[protected]. But still i. E[protected] aircel sim is not deactivated and airtel sim shows sim card registration failed. I don't have another airtel sim to call to customer care that is why i'm registering a complaint.
My number which is to be ported is [protected]