Airtel — no offers activated as per the 999 plan subscription

mangai_a23

Mar 1, 2019

Address: Krishvi, 560103

I have got my airtel broadband 999 plan activated on 13 feb, however from that time on i have not been given with the additional benefits of amazon prime and netflix and i have reported the same to airtel from 15th feb and finally they have registered my first complaint on 20 feb under ticket number:[protected], and promised resolution in 3 days. But it is 01 mar and they kept raising multiple tickets with new '3 days resolution' time for the same issue and not solving it or responding properly the new customer care guy is benzil george, now promised that it will be escalated today and resolved by eob today (01 mar). Airtel, if you cant do anything which you promise to do, please take back your broadband and refund my full money i have paid for the connection, i better take a connection from act instead of you who makes fake promises.

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Airtel customer support has been notified about the posted complaint.

Mar 03, 2019

Updated by mangai_a23 The complaint has not been resolved, instead they are raising a new ticket every single day to show that they are taking care of it. Airtel, I want my money refunded to my account immediately, i am fed up with your service. The worst customer service

Mar 03, 2019

Updated by mangai_a23 now the ticket is rajkumar and he is promised to resolve it by 04 March

Mar 05, 2019

Updated by mangai_a23 BEWARE of Airtel, they make fake promises on the benefits to make you take the broadband connection but will take your money and vanish, my internet is too slow and i have not been given with any additional benefits until today, they are just sleeping over my case form 13 Feb. Please take ACT broadband connection,