[Resolved]  Airtel — No signal has been coming in my home

Address: New Delhi, Delhi, 110084

Dear sir,
This is my third request its been over a month, with repetitive mail to you and also registering my complaint on 121, no action has been taken yet, no signal has been coming in my home till 27.02.17, i am not sure what are you doing but this kind of service i was not expecting from Airtel itself.
your person has visited my house still i havent recieved any resolution nearly 27 days have past.The person comes and check signal and he said he send report (Also said " rest is not my responsibility'), what shocking is from airtel message comes is that the probn you elem is resolved after talking with our engineer, Can you explain me how, as no signal inside my home is coming till today (Service Request no.[protected] I dont know what your network team is doing, but they havenot done anything.
Please if you can not provide service let me know as i will switch from your network.

Here are service request been generated
74248995
73864025
Was this information helpful?
No (0)
Yes (0)
Apr 5, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 27 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 02, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 27 February 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54545
    Pending
    0
    Resolved
    21961
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information