[Resolved] Airtel — Non activation of newly purchased sim

Nagarajarao Guruprasad

from Bengaluru, Karnataka

Mar 2, 2017

Address: Bangalore, Karnataka, 560018

I have purchased a new sim bearing No.[protected] on 25/02'2017. So far the activation has not been activated by Airtel even as on today . Every time I get a message stating "YOUR SIM IS UNDER ACTIVATION, PLEASE SWITCH OFF YOUR MOBILE AND SWITCH ON AFTER 30 MINUTES, YOUR SIM WILL BE ACTIVATED BY CALLING 59059." WILL YOU PLEASE TAKE NECESSARY ACTION.

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Apr 8, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 March 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 08, 2017

Airtel Customer Care's response Dear Mr. Guruprasad,

This is with reference to your post dated 2 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd