[Resolved] Airtel — Non activation of tariff for the internet recharge done on 22nd feb 2017

Colonel SC Pandey

from Aligarh, Uttar Pradesh

Feb 27, 2017

Address: Bareilly, Uttar Pradesh, 243006

Website: WWW.airtel.inww

I did a rs 44/- net banking recharge for terrif recharge in my mob number [protected] on 22 feb 2017. The money has been deducted from my account instantly but the terrif rates of my local & std calls have not been revised till date. I spoke on the toll free help line number of pnb. They informed me that i should talk to the custemercare care number of airtel. The problem has not been resolved till date as i am not able to talk to the customer care executive of airtel. All tollfree and payment numbers of airtel are not attending the calls. Tollfree no [protected] as given on ibternet is not getting connected for last 4 days. Will it be possible for airtel customer care executive to kindly resolve my problem by giving me a call on my mobile number [protected]. Hoping for a prompt response.
Regards
From col sc pandey

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Apr 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 27 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Mar 09, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 27 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd