[Resolved]  Airtel — Not providing network for 4 days

Address:Hyderabad, Andhra Pradesh, 500070
Website:airtel.com

Myself Goutham,
I was an idea postpaid customer from last 2 years, one fine morning I received a call from one of the airtel Executive for a postpaid connection and I found the plan interesting and I have submitted all my documents with port Number around two weeks ago and they said that it takes one week of time for network change.
As per the process idea has stopped services on Saturday but I didn't get any information from airtel people .I called the executive around n number of times for my sim card but no one gave any response to it. Again Saturday I received a call from Airtel asking me to submit documents again because they have misplaced documents.
Even though I have immediately send the documents expecting the service on Saturday as per your executive word.
Till now there are not providing any details ..
I am unhappy with the way airtel was caring about their customers.so I am mentioning the numbers for your reference.

Executive number: [protected] prasad
[protected], [protected], [protected]
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Aug 10, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 31, 2016
Airtel Customer Care's response
Dear Goutham,

This is with reference to your post dated 31 May 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Complaint comments 

Comments

How can you close the complaint ?? The issue was not resolved yet ...network was not providing for me from 7 days .

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