[Resolved] Airtel — Not refunding my money

raghav84

from Mumbai, Maharashtra

Sep 22, 2016

Address: 110018

Website: www.airtel.in/broadband

Its been 20 days almost and nothing has been done. When there is no connection available at my location why and why airtel is holding my 1000 rupee for activation. I have even applied 12 days back for refund on airtelrefund online with cancel check but airtel literally not doing anything.

I dont know what is happening, neither the connection is provided and nor the refund is given back. Is this the airtel services to the customer?

Account Number assigned to me is [protected] .

Many times the 3 days are gone and I am fed up of 3 days promise from airtel. Kindly, refund my activation charges to me immediately.

And suddenly, I received a call from Airtel, that Rs 500 will get reversed, But I dont understand why Rs500? I have paid Rs 1000 for activation and no connection is installed at my premises, so why the hell airtel will deduct Rs500?

I need all my money from airtel. Its height of Airtel.

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Oct 29, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Sep 16, 2016

Swapna boroi's response Need Airtal tower

Verified Support

Sep 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 22 September 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Sep 28, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 22 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Comments

Swapna boroi

from Gobardanga, West Bengal

Sep 22, 2016

Respected sir,

My name is Swapna boroi. I want to say that there is very poor network and Airtal has a short range in my village.

Vill- Bokpara
P.O-Borpather
Pin- 786613