[Resolved] Airtel — Not yet recieved my refund, please help

hareesh vadugula

from Sandur, Karnataka

Sep 19, 2016

Address: Bangalore, Karnataka, 560076

I have taken the airtel broadband, monthly rental is 1258, I was stopped using this service since 2 months and have decided to disconnect . At the time of disconnection I had balance to pay of arround 2500+ and i have paid twice due to bad gateway while paying, I have registered the complaint regarding this issue but no one called and marked it as resolved . I didn't get my refund till now. After disconnection, I was trying to reach customer care, but saying that my fixedline number is invalid.

My Landline number is :[protected]

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Oct 29, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 19 September 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Sep 28, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 19 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd