[Resolved] Airtel — Online 3-g pack not recharged after deduction from my account

arvindmalviya663

from Sri Ganganagar, Rajasthan

Aug 25, 2015

Address: Bikaner, Rajasthan

Respected sir i have recharged online 3-g internet pack of rupees 96/- on my mobile no. [protected], on the date of 19/08/2015 through(www.airtel.in/personal/mobile/prepaid/easy-recharge-enter-number) and payment mode was sbi internet banking, before paying online payment Bharti airtel send me OTP no. 64407280. My sbi Transaction reference no.IG0AOBGMW6 for Rs. 96/-. I have call to customer care about above said grievance, but she replied that no such online recharge in being processed by you. sir may kind interfere in this matter to give me justice by giving back of deducted amount My mail id is arvindmalviya663.[protected]@gmail.com moile no. [protected] and [protected]

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Aug 6, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Aug 26, 2015

Verified Support

Dear Arvind,

This is with reference to your post dated 25th August 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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