[Resolved] Airtel — Online fraud transaction from my SBI Debit Card to Airtel Money

Ravi Sharma

from New Delhi, Delhi

Mar 8, 2017

Address: Howrah, West Bengal, 711227

Dear Sir / Maam,

This is to inform you that there has been Online fraud transaction from my father's SBI Debit Card No. - ending with 9879 against SBI Savings Account No. - ending with 9360 on 02/03/2017 to AirtelMoney. Total Amount of Rs 9999 /-.

AirtelMoney transaction details : OTHPG 774642

Request you to pl take necessary action against above transaction & hold the payment.

We have already informed the matter to Cyber Crime Branch. Matter shall be taken up legally.

Look forward for your quick & favorable response.

Thanking you,

Rgds,

Ravi Sharma

M - [protected]

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Apr 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us at [protected]@airtelbank.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

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