Airtel — OUTGOING SMS BLOCKED

Nischal Shetty

from Bengaluru, Karnataka

Apr 21, 2015

Address: Dakshina Kannada, Karnataka

HELLO SIR, Since 05.04.2015, my outgoing messages have been blocked. Messaging is an important part of my business, since I have to update my vendors regarding the prices of my services every now and then. I have been doing this since 2011 and there weren't any issues but now abruptly and without any prior notice the network provider has come up with this submission that my messages have been blocked as I have been added to the TRAI spamer's list. I requested them to get it unlocked or at least show me the way to do it myself and how to avoid it in the future but all in vain, no one has bothered to revert back or correct. Kindly help me. My number is [protected]. Name-Nischal Shetty.

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Airtel Customer Care

from Mumbai, Maharashtra

Apr 21, 2015

Verified Support

Dear Mr. Shetty,

This is with reference to your post dated 21 April 2015. We would like to acknowledge that we are working to address your concern
as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards

Umesh Arora

airtel presence (airtel customer service team)

bharti airtel ltd.

airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution
to your queries on all our products and services

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Josti

from Udupi, Karnataka

Jan 12, 2018

HELLO, Since 20.03.2016, my outgoing messages have been blocked. Messaging is an important part of my business.I complaint several times to airtel executive ..but they didn't take it seriously...they registered my complaint but they didn't unblck...this is ma last complaint..plz solve ma prblm..otherwise I dont use ua sim at al