[Resolved] Airtel — Plan service

jatin.bajaj

from Surat, Gujarat

Sep 14, 2016

Address: New Delhi, Delhi, 110064

My mobile no. [protected]. My plan details 499/- pm ( 2GB internet (4G, )+ 2G free, 900 min local, 90 STD and 500 message). 20 Aug, I have active the roaming pack as you the fault technical fault system deactivate my Internet pack it, I have 30 times call to customer care centre but not resolve my problem and given to Me booster plan always, please as per given my plan details activate my all service, if you not activate please tell me I will portability my other set network service and I will not pay any amount for you it is not my fault.

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Oct 23, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 14 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Customer,

This is with reference to your post, dated 13 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Sep 22, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 13 September 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd