[Resolved] Airtel — Porting mobile number

rajan14

from Lala, Assam

Sep 21, 2016

Address: 500015

Website: creating problems in porting

Sir
My number [protected] was required to be ported for which i approached the airtel agency at lotkunta secunderabad
mine was a prepaid sim from allahabad and wanted to be posted tosecunderabad due to my transfer
initially i was told to pay Rs 200/-
later after a month on asking for the progress i was told to change to postpaid which did by giving Rs 500/-
Now after two weeks there is no progress
on asking i am been given a vague answer and hinting to change the SERVICE PROVIDER as airtel may not be able to give good support
Thanks anyway for your good support
i will surely switch to better SERVICE PROVIDER
but kindly help me in refund of said amount'.
regards

My mobile nu [protected]
the urn nu generated AE543443

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Oct 29, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Sep 28, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 23 September 2016.

We tried calling you multiple times to get additional details on your number but there was no response.

We are keen to resolve your concern; please share your alternate contact number and convenient time to call to resolve your concern effectively.
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence