[Resolved]  Airtel — Porting out [protected]. Airtel is cheater and fraud cancelled my port out request

Address: Kolkata, West Bengal, 700027

I have requested a port out from Airtel got a call from Airtel executive Abhishek I hng up first time again he called me from a different number and I told him that I am doing MNP because of poor network and performance of Airtel he told that that he will raise a request for resolution I was telling him that I dnt want any resolution he hung up on my face and later when I called back the airtel helpline I find my MNP request cancelled. Is this the way airtel has choosen to "retain" their customer and looting them with high charges and not giving proper service. Very poor customer service cheaters and liers don't listen to customer just hung up I do not want any airtel services but action taken against your employee abhishek because he hung up after saying what he had to say and did not listen to me just need my number ported out. this cheat of Airtel has resulted in loss of my time I will gain have to generate a new porting code and again go to the other provider and do all the formalities. your network is stupid 2g/3g/4g are just numbers the network hardly works in many areas . I reiterate I do not want wany sort any resolution or help from airtel I just need my number ported out and I will clear what I owe to you. added to that Airtel is too expensive for postpaid. Airtel helpdesk also useless dnt want to help they just wants customers to use their rubbish services and keep paying. worst experience so far with any other company.
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Apr 12, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2017
Airtel Customer Care's response
Dear Mr. Hussain,

This is with reference to your post, dated 8 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 12, 2017
Airtel Customer Care's response
Dear Mr. Hussain,

This is with reference to your post dated 8 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
 
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