[Resolved] Airtel — Postpaid sim

Manideep Saga

from Bengaluru, Karnataka

Mar 7, 2017

Address: 530017

Website: airtel.com

Its been 4 days i got a airtel post paid sim card, and it has not been activated yet. I spoke to one of the agents today and they said it is going to take more 24hrs. It doesn't make any sense to me. I don't understand if i got a sim card or a passport. Why is it taking that long for the verification stuff. I'm very disappointed with this. I was promised that it was going to take about 12hrs to get activated from the time of purchase. I have been applying for jobs using the number and i have no idea, how many interview calls i missed out on.

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May 4, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2017

Airtel Customer Care's response Dear Mr. Saga,

This is with reference to your post, dated 7 March 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Verified Support

Mar 27, 2017

Airtel Customer Care's response Dear Mr. Saga,

This is with reference to your post dated 7 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd