[Resolved] Airtel — Postpaid to Prepaid : [protected]

raajesh.vaid

from Chandigarh, Chandigarh

Address:	160017
Website:	www.airtel.in

On 08 Feb 2017, at Airtel Customer Care at Chandigarh, I submitted relevant documents along with Photo & ID / Address Proof to get my Airtel Postpaid No[protected] to be changed to Prepaid.
On 9 Feb 2017, a confirmation message from Airtel was received wherein it stated that the prepaid number will be activated within next 24 hours.
Till today, i.e. 14 Feb 2017, the prepaid number has not been activated by Airtel.
Kindly resolve the issue on Top Priority.
Maj Rajesh Vaid
[protected]

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Mar 31, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2017

Airtel Customer Care's response Dear Mr. Vaid,

This is with reference to your post dated 14 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

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