Airtel — postpaid to prepaid conversion issues by airtel chennai

Address: Chennai, Tamil Nadu, 603103

Hi,

I submitted a request to convert my postpaid number to prepaid on dec 11th monday. I paid all bills promptly on time and settled the interim balance of billing cycle and got a prepaid sim for 30 rs from airtel arc facility at navalur chennai. I was informed that the migration would happen in 96 hours (4 days) after which for 1 day my mobile wouldn't work and thereafter i can use the prepaid sim. It's now more than 7 days nothing has happened and airtel appellate team doesn't respond to my emails any longer. Airtel customer is so poor and pathetic and it is better to avoid airtel in chennai or tn circle. As the appellate officer manikandan (I assume is new) is a complete waste and customers will have to lose their valuable time and not offered any good service.