Airtel — pre paid sim not activated.

vetha prakash

from Tiruchirappalli, Tamil Nadu

Apr 26, 2015

Address: Pudukkottai, Tamil Nadu

Dear Sir, My mobile Airtel postpaid number [protected] is to be change to Airtel prepaid. I submitted all the documents to your Airtel chakala gallery on 22.04.2015 and cleared the out standings . Till now my new sim card is not activated. I called to your customer care and they told that there had no request for changing the post paid to prepaid. . This is not the right way to treat customers & thier valuable time. Hope you will take this seriously and do the needful. Thanks Wilfred Sequeira...

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Airtel Customer Care

from Mumbai, Maharashtra

May 22, 2015

Verified Support

Dear Mr. Prakash,

This is with reference to your post dated 26 April 2015. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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