[Resolved] Airtel — Prepaid connection to postpaid connection

Prajesh Pareek

from Lala, Assam

Feb 26, 2017

Address: Hailakandi, Assam, 788160

D/sir
From last 10 to 15 days, i am regularly in contact with your customer care representative requesting to change my pre paid connection to post paid connection all the time they use to assure that there representative will reach within half an hour or 3.00 pm to 5.00 pm everyday but no one has come till todate. I do not understand what is going on why airtel service has gone down. I must say poor service. Please let me know the reason.

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Apr 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 26 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

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