Airtel — prepaid number not activated

Address: Bangalore, Karnataka, 560052

Applied for conversion from airtel postpaid to prepaid 3 days ago.. Yesterday network was gone in the postpaid sim so inserted the new prepaid sim however no network even after 24hrs.. Not even able to connect to 121. When contacted customer care they said they haven't received any documents from airtel store yet.. Now even postpaid is disconnected.. Solve the problem asap.. My alternate number is [protected]
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