Airtel — prepaid recharge for isd calling

Customer care executive gave wrong information about isd calling and confirmed by team lead shaista though she confirmed her executive gave wrong information no proper action taken. Had to recall and explain story 4 times to all execs and spoke with manager usma bhatt, again explain story. This is worst customer care i ever had.

I spent 3 hours time to talk to these executives, everyone repeat same thing. Problem not solved. When i ask for higher office connection they will keep me in hold for 10min or more atleast.
I really have to call singapore from india to settle some billing issues with bank. This entire issue frustrated me and my family. My holiday is ruined by these airtel executives.
I will never trust these bharti airtel customer care.
Never suggest to anyone else.
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3 Comments

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On Line Recharge for Rs. 48 vide Transaction ID 780594 NOT CREDITED
My airtel number comes with a network problem and my airtel recharge is very expensive ------When I took this seam I got a lifetime incoming free in it, but now I have to recharge 35 rupau in it every month which is not posibal for poor person like me to allow me to port sim
Imdadallys Honda Spares's reply, Dec 14, 2019
मैंने जब ये सीम ली थी मुझे इसमें आजीवन इनकमिंग फ़्री मिली थी लेकिन अब मुझे इसमें 35 rupau का रीचार्ज हर महीने कराना पड़ता जो मेरे जैसे गरीब इन्सान के लिए posibal नहीं है मुझे सिम पोर्ट करने की अनुमति प्रदान करे
Sir want toDisconnect my Airtel Connection Landline Number [protected]
Mobil contact No( [protected])

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