[Resolved] Airtel — Prepaid recharge for Rs. 349

Premanand2015

from Mumbai, Maharashtra

Mar 8, 2017

Address: Chennai, Tamil Nadu

There is a new plan in airtel, for Rs.349 airtel is giving 28GB for 28 days validity. (1 GB per day). I recharged on 6th of March'17. But today 8th March'17 its showing the balance as zero. while checking with the airtel customer care, they said that there is no issue with there side. But still for me the balance is zero. My airtel mumber is [protected]. Please check and let me know what is the issue. My mail id is [protected]@hotmail.com.

Thanks
Premanand S

Was this information helpful?

No (0)

Yes (0)

Apr 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Mar 08, 2017

Updated by Premanand2015 I got a call from the a number([protected]). They said they are from Airtel corporate office, they told that they will refund the money, but asking for all the details of the card. I deny to give the details. I am not sure the call is really from the Airtel. If so why they need the full card details.

Verified Support

Mar 11, 2017

Airtel Customer Care's response Dear Premanand,

This is with reference to your post dated 8 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd