Airtel — prepaid recharge not done through airtel thanks app

I have done a recharge of ₹598 through airtel thanks app

I used phonepe as my payment method for the recharge. The amount is deducted from my bank yet the plan is not activated.
I checked in the airtel thanks app for transaction history but there is no transaction as such. But the transaction is available on phonepe app
This is my transaction id of phonepe app: c2001191708086044677445.