[Resolved] Airtel — Prepaid to postpaid, portal change

Vsmogali

from Tumkur, Karnataka

Mar 4, 2017

Address: Gulbarga, Karnataka, 585101

Went to change portal for my number on 23rd feb 2017, they offered me post paid connection, i agreed and they told will be active in 1 week, it's been 12 days still not activated, upon asking the same, told me wait for one more week, why should i wait for one more week, why should i pay for incoming calls. I'm highly disappointed with service of airtel office asian mall kalaburgi (Gulbarga) karnataka thinking go to some other network provider

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Apr 26, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 4 March 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Mar 07, 2017

Updated by Vsmogali Alternate no [protected]

Verified Support

Mar 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 4 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Comments

Vsmogali

from Tumkur, Karnataka

Mar 6, 2017

[protected] already complained about the delay in activation of post paid, 14 days over no response. Will wait for the last 24 hours, if not activated, I will through this worst airtel sim into drainage and shift to other network. I have never seen such irresponsible representative Ms. Jabeen at Airtel office Asian business centre Gulbarga . This is the last complaint to the worst service provider