[Resolved]  Airtel — Prepaid to postpaid porting, new SIM is still not activated

Address:	560095
Website:	airtel.in

I requested for porting my SIM from Delhi to Bangalore and also prepaid to postpaid. An executive came over, collected documents, handed me another SIM and gave me some instructions. It's been a week, the SIM is working but is still prepaid and on roaming, after following all instructions. The guy who was the point of contact simply doesn't pick up the call anymore. The last time he picked, he connected me to the backend department who were supposed to resolve the issue within 48 hours, which of course has passed. It's so annoying because my job requires me to make calls and my work is completely halted because of this. Did not expect such poor service from Airtel.