Airtel — Recharge Benefit

Address: New Delhi

Website: www.airtel.in

I recharged my airtel mobile no. ([protected]) from Airtel app through gateway Phonepe UPI. It was successful in both airtel and Phonepe, even got the message from airtel saying that the transaction is successful and i got reference no. Which is [[protected]]. But the mobile no. Didn't get the benefits for the recharge. I contacted airtel first, they asked me to contact phonepe. So i contacted and they said it is successful and they gave me the same transaction id which i got from the airtel message. Then i contacted airtel and said that it is successful from phonepe and i gave them the transaction id. Then they checked it and said that the payment is successful but not the benefits. But i got the message from airtel itself. So please help.