Airtel — recharge benefit of rs.169 is for 28 days, but expires in 14 days

Address: 507115

On 4th november 2017, i have recharged my mobile ([protected]) with rs.169 (Corresponding trans id:[protected]. The benefits corresponding to rs.169 are unlimited local+std calls and 500mb data/day, valid for 28 days. But, from today morning onwards, all my calls are being charged from my main account.

That means the recharge benefit of rs. 169 was given to me only for 14 days, whereas it should have been given for a duration of 28 days.