[Resolved]  Airtel — recharge done twice of 509

I recharged my mobile no with ₹509 and it didn't showed but amount was deducted. So i recharged again with 509 on the same number and i recieved the confirmation message of the first just before second recharge was done.in short done same recharge of 509 on same number twice. When i asked the customer care people and even gone to airtel store to either refund or to extend the validity they refused me to do so. As in reliance jio if anything like happens by chance they with continue the next recharge after the first one is over i. E double the validity of the pack. But there is no such facility given to me on airtel. So i either want refund of my second recharge or increase my validity.

My transaction i'ds
First recharge txn id 405903 at 12:57pm on sunday
Second recharge txn id[protected] at 1:06pm
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 17, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54545
    Pending
    0
    Resolved
    21961
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information