[Resolved] Airtel — Recharge of airtel mobile through net banking

Mozarul Islam

Apr 8, 2015

Address: Barpeta, Assam

Sir, I have recharged my airtel mobile through payairtel.in through canara bank net banking by Rs 175.00 on 08/04/2015. I have received message from canara bank that an amount of INR Rs175.00 is debited from your account on 08/04/2015. But I have not received any confirmation message from airtel about the details of the transaction and my mobile phone is not recharged yet. So I request you to take the necessary action on this matter so that I can get the money.

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Oct 19, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2015

Airtel Customer Care's response Dear, Mr. Islam,

This is with reference to your post dated 8th April 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Comments

Mozarul Islam

Apr 9, 2015

Sir, I have recharged my airtel mobile through pay.airtel.ccom through canara bank net banking by Rs 175.00 on 08/04/2015. I have received message from canara bank that an amount of INR Rs175.00 is debited from your account on 08/04/2015. But I have not received any confirmation message from airtel about the details of the transaction and my mobile phone is not recharged yet. So I request you to take the necessary action on this matter so that I can get the money.comyou.

Thanking you
Md.Muzarul Islamam
Mobile No. - [protected]