[Resolved]  Airtel — Refund of amount deposited

Address: Indore, Madhya Pradesh

Hi, I have raise a internet + telephone services request and paid the amount ₹500 by SBI indore cheque number 831834 on 22 August 2014 to Mr. Rupesh Agrawal (Airtel Executive) along with application form.The amount has been credited to your account on 26 august 2014. As the internet service was not feasible in my area then i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one. then also i am unable to get my refund amount yet. It has been almost 2 and half years now and still i am not getting my refund amount. My airtel Account which is intimated by your company is :[protected]
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Apr 29, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2017
Airtel Customer Care's response
Dear Mr. Mehta,

This is with reference to your post dated 6 March 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Mar 22, 2017
Updated by vijaymehtaji
Dear sir, we had call from one of your team member & he wanted from us to submit copy of a cancelled Cheque and kind of document that will help them out .So i have attached passbook print, a cancelled cheque .and the proof of that cheque number given on account of your company .I hope this will be helpful to solve our problem.
Thanking you

Verified Support
Mar 29, 2017
Airtel Customer Care's response
Dear Mr. Mehta,

This is with reference to your post dated 6 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Jun 14, 2017
Updated by vijaymehtaji
Hi, I have raise a internet + telephone services request and paid the amount ₹500 by SBI indore cheque number 831834 on 22 August 2014 to Mr. Rupesh Agrawal (Airtel Executive) along with application form.The amount has been credited to your account on 26 august 2014. As the internet service was not feasible in my area then i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one. then also i am unable to get my refund amount yet. It has been almost 2 and half years now and still i am not getting my refund amount. My airtel Account which is intimated by your company is :[protected].
we had a call from one of your team member in the month of march & he wanted from us to submit copy of a cancelled Cheque and kind of document that will help them out to solve our problem.So i have already attached passbook print, a cancelled cheque .and the proof of that cheque number given on account of your company at the same month .but still its been a long time and our problem is as it is .I hope this time we will get positive response and our problem will be solved without delay.
Thanking you
 
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