[Resolved]  Airtel — Refund of amount wrongly taken by Airtel

Address: Jabalpur, Madhya Pradesh, 482002

Hi concern,
This is regarding a new connection which I have applied in Airtel Jabalpur office in the month of January around 7th Jan 2017 and for the same given them chq of Rs 2754/- drawn on axis bank Ltd but after 4days when I called concern executive they confirmed it will take some more time due to some technical issue but again after 4-5 days when asked them for connection no proper reply given by them later on I got a call from Airtel that they are unable to give connection in that location and when I asked them for return of chq and documents they confirmed that it will come back to me but nothing has come back and in the month of feb2017 I was surprised when I have received message from my bank I.e. axis bank Ltd that the issued to Airtel has been debited from my account when I called that executive she confirmed that it was by mistake and the same will refund to me as well I have put request in Airtel for refund of my amount but more than a month passed but no refund received and every time Airtel is sending mail that it will resolved soon.
Now requesting you to please help me in getting my refund with penalty from Airtel.
Awaiting your confirmation.
Thanks
Sumit Nigam
M-[protected]