[Resolved] Airtel — Reg:[protected] & [protected]

snehashish suraneni

from Delhi, Delhi

Sep 23, 2016

Website: www.airtel.in

Subject: Complaint on airtel regarding [protected] & [protected]
Dear Sir/Mam,

Name:Snehashish S
Prepaid numbers:[protected] & [protected]

I'm currently on roaming.
I'm able to get messages & use mobile data but not receiving calls & unable to call.

Airtel has blocked incoming & outgoing without any reason.

Incoming & outgoing for both my numbers are blocked by airtel.

Kindly, unblock it immediately & also look into it as this emergency

Note:Tried inserting sim cards on other hanset & also switch network to manual.issue still persists

Lot of members are worried that they can't reach me & neither I can.

Please resolve it immidiately

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Oct 27, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 23 September 2016.

We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Sep 26, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 23 September 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd