[Resolved] Airtel — Regarding data carry forward

Harshithsai

from Roha, Maharashtra

Sep 14, 2016

Address: Hyderabad, Andhra Pradesh, 500039

Website: www.airtel.in

Airtel is providing scheme to carry forward the unused 3g data i.e, if you recharge any 3G pack before the expiry date of previous pack the unused data can be carried forward till the new pack expiry. But when I had a problem i approached Customer care, but they changed the plan like : to carry forward the unused to 3G data balance recharge has to be done with the same or higher denomination amount compared to the previous 3G data pack recharge.

Airtel is

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Oct 16, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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