Airtel — Regarding deduction of my complete balance Rs 220 by airtel and rapidly ignoring the issue.

kumud ranjan 007

from patna, Bihar

Aug 27, 2015

Address: Patna, Bihar

Hello, i had already complained my issue to airtel many times but it didnt take matter urgently with my balance deduction issue of rs 220. No any genuine airtel people contacted to me, insted of that some fake people in behalf of airtel is calling, and demanding the atm card details such as card no, validity, pin etc for refunding the amount after complaining many times, i am esclarting this matter to the higher authority and honorauble court. where i will proof this matter, so lastly if airtel can take this matter urgently and priority basis, the its ok, otherwise i am moving this issue to the higher authority and will write in RTI also. thank you

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Aug 28, 2015

Verified Support

Dear Ms. Ranjan,

This is with reference to your post dated 27 August 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Sep 3, 2015

Verified Support

Dear Kumud,

This is with reference to your post dated 27 August 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

kumud ranjan 007

from patna, Bihar

Sep 3, 2015

hello,
my contact no is [protected], and till toady 3rd september 2015 not any genuine airtel customer care contacted me.