Airtel — Regarding prepaid issues

Hlo I am Rashi Gupta
Yesterday I recharge my phone no. [protected] through airtel thanks app via debit card
The amount got deducted from my card but recharge has not done.
Airtel sent a message which says
" payment of rupees 399 done via airtel thanks app through debit card has been processed Order Id 672110************* You will recieve the order confirmation within 4hrs"
It's been more than 12 hrs and I haven't recieved any confirmation regarding my recharge
Kindly refund my money or confirm recharge