Airtel — Regarding to my balance deduction

Address: Mumbai City, Maharashtra

Hi my name is kevin I am visiting india and I have airtel calling, digtal and data service from october 2014 I am writing you because there are several deduction of my money so therefore I tracked why does my balance goes so low after recharge to my mobie services today on Tuesday September 1 I asked for my recharge to my account of rupees 34 for std calls that charge my account twice I kindly request to 121 for complain that please credit my account for rupee 34 since it has charge twice that were rude and told me that you not get credit for that amount its not the matter of 34 rupees its the matter of rude behavior if you as a company don't take care of your customer then who will so therefore I am kindly request you to take this matter seriously or else if I don't recive an email from you guys within 1 week period of time then I will file a dispute to your company and trust me I have every well knowledge of what to do next if insulting customers is your goal or service moto of your company called as airtel u can email me at kevin.[protected]@gmail.com or kindly contact me at [protected] thanks onces again I hope your company or your team take these matter seriously warm regards kevin rajda
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Airtel customer support has been notified about the posted complaint.
 
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Comments

Dear Mr. Rajda,

This is with reference to your post dated 1 Sep 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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