Airtel — regarding use of 121 service

Address: New Delhi, Delhi

Sir i am using [protected] from 3 years. When i am recharging my mobile through 121 of 250 rs. 1 GB 3g. i got conformation that i will got this facility within 30 minutes but the service is not getting activated on my number.Now after that i contacted customer care, but every time when i call them they give different issue of this problem, and always they give me time frame of 72 hours.now this has been a month that my problem is not yet solved.., and also i want to take action against what happened to me. with regards vimal khandelwal [protected]
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Dear Vimal,

This is with reference to your post dated 16 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Vimal,

This is with reference to your post dated 16 April 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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