Airtel — Regarding Worst Customer Care Support Experience with Jai Singh

Airtel — Regarding Worst Customer Care Support Experience with Jai Singh

G gauravaroracf from Nahan, Himachal Pradesh Apr 26, 2015

Hello Airtel. I am customer of Airtel since a very long time. i loved the customer support and services of airtel since i am using it. but today i am disappointed because you people has changed my bill plan from 199 to 225 in last month billing cycle without any kind of information and sms. i have not been intimated about the changes of bill plan and terriff and free minutes changes. so i called the executive for details and then had a talk with senior executive Jai Singh who is not even listening me properly and not even assisting me properly. Just because of his bad behavior and hell alike assistance i wanted to discontinue my airtel services and want to disconnect my airtel connection and all other connections i am running. Currently me and my family members are using 7 Airtel Mobile no's under same Teacher Plan and now because of that guy and his stupid support i am going to disconnect all my numbers from Airtel. Bye Bye Airtel Keep these people with you so customers can leave Airtel whi are using their services from more than 5 years. My worst experience till date on Airtel. JAI SINGH Some reference number given by jai Singh.[protected] With Warm Regards Gaurav Arora Was this information helpful? No (0) Yes (0)
Airtel customer support has been notified about the posted complaint. Apr 26, 2015 Updated by gauravaroracf Mobile No [protected] Hello Airtel. I am customer of Airtel since a very long time. i loved the customer support and services of airtel since i am using it. but today i am disappointed because you people has changed my bill plan from 199 to 225 in last month billing cycle without any kind of information and sms. i have not been intimated about the changes of bill plan and terriff and free minutes changes. so i called the executive for details and then had a talk with senior executive Jai Singh who is not even listening me properly and not even assisting me properly. Just because of his bad behavior and hell alike assistance i wanted to discontinue my airtel services and want to disconnect my airtel connection and all other connections i am running. Currently me and my family members are using 7 Airtel Mobile no's under same Teacher Plan and now because of that idiot guy and his stupid support i am going to disconnect all my numbers from Airtel. Bye Bye Airtel Keep these people with you so customers can leave Airtel whi are using their services from more than 5 years. My worst experience till date on Airtel. JAI SINGH Some reference number given by jai Singh.[protected] With Warm Regards Gaurav Arora
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Airtel Customer Care

from Mumbai, Maharashtra

Apr 27, 2015

Verified Support

Dear Mr. Arora,

This is with reference to your post dated 26 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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