Airtel — renewal of safe custody extension-fixed line/broadband no. [protected]

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I had requested for extension on29/07 to airtel on 30th morning morning get message foe deactivation. On 30th afternoon iget message for activationfrom 30th. Again on 31st morning iget message for deactivation. Again on 31st afternoon i get message for activation after my interference. Again on 6th aug. I get message for extension from 6th aug. My previous safe custody period was to be over by 30th/31st july. No answer to my repeated complaints to ensure safe custody extension from 30th july.
The bill upto 1st aug. Shows one time custody charges of rs 295/ it does not mention the period for which it is chaged and the services. Again no specific reply to my repeated complaints.
Airtel seem to be sending only automated messages and their different messages are all contradictory thus creating nuisance for customers.
Please help me get specific coordinated reply.
Poonam gupta