[Resolved] Airtel — Replacement sim

Harish1910

from vadlamuru, Andhra Pradesh

Sep 25, 2016

Address: Adilabad, Andhra Pradesh, 504296

Website: Airtel.com

Hi Sir/Madam..[protected] I requested to replace my Sim Why Because My Sim Damaged..So I have to Replaced..But she do some mistake to send My Replacement Sim Serial nbr ...afr 2hr my old sim signal has gone nd new sim Signal not Came right now.i got a doubt ill cal to Costmar Care he says your new Sim Serial nbr enter wrong so u would not get signal.

Afr i visit airtel office to Near my home ..agin i wil submit my proofs...she give another new sim .but that also same prblm..i cnt get any signal.agin today i go to office i wil explain my problem he gave me another new sim sill right now i cnt get any signal... Please Help Me to activate my sim..

Again i Will Submitted My Documents In Airtel Store..He gave me Another Sim At[protected] After noon 3.00pm but Still Not get any Signal in my sim..What is The Problem..
Mobile nbr :- [protected]
Serial no:[protected]U h3

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Oct 26, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 25 September 2016.

We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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