[Resolved]  Airtel — Sales guys promises but fails to deliver

Address: 140603

Website: www.airtel.in/4g/index

I am prashant singh parmar and owns a 4g lte wireless connection in zirakpur, punjab. I have bought this on 17th july via an agent whose number was listed everywhere near our locality.

Agent's name is suresh. He has fooled me as he promised to give a waiver of 500 rs. For 3 months but i haven't got any deduction so far in any of my 2 bills.

Please note that normally people get 500 rs. Off for 2 months when they submit dongle but here he has promised and i had asked for 3 months waiver of 500 rs.in my bill on behalf of corporate discount.

He (Suresh) has promised to give me waiver on my bills for 3 consecutive months but i didn't get any. How have you employed such fake people for your sales.

When i have asked about his office, he said that i cant provide you office details although he has provided number of his senior. I had a word with him and he said you can only get waiver for 2 months only.

Now, he is promising that i can get only 2 times 500 rs off and that will be coming in my next billing cycle which i dont trust at all.

So, the problem is why i haven;t got any deduction so far in my bill and that too, i should get 3 months waiver as promised by suresh.
I have raised this to the airtel complaint authority as well. They are saying that - do you have any written commitment?
My question is - who gives the written commitment?

But i would like to have a waiver of 3 months. 500 rs. Is not a big deal but you cant simply fool people and get the sale done.
Take appropriate action on that sales guy and refund 1500 rs.