[Resolved] Airtel — Sending wrong bill and demand already advance paid money

SANDIPMOTA

Feb 28, 2017

Address: Ahmedabad, Gujarat, 380014

My airtel broadband no is [protected].
I had already paid for six month advance bill for internet and for call charges to all over india. Stil company sending the bill and demand the money. When i contact to customer care they said me that this the company`s policy and they cant do nothing.
Airtel company is doing cheating with the valuable customer and have no worried about his good will in market.

In market there are many service provider who are willing to provide them services to us but we had put trust on aairtel but the airtel had not want long relationship.

Thanks
S v patel
[protected]

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Apr 7, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 28 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 28 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd