[Resolved] Airtel — sim blocked [protected]

gowda c r

from Bengaluru, Karnataka

Aug 1, 2017

Address: 560022

Website: airtel.com

Dear service team,

Hi, this is mr. Ram desurkar from belgaum having airtel prepaid connection no. 0091-[protected]. I lost my mobile yesterday night, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Ram desurkar-belgaum-590002-karnataka state

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Sep 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Aug 01, 2017

Updated by gowda c r Dear service team,

Hi, this is Mr.Ram Desurkar from Belgaum having airtel prepaid connection no. 0091-[protected]. I lost my mobile yesterday night, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Ram Desurkar-Belgaum-590002-Karnataka State

Aug 01, 2017

Verified Support

Aug 01, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 1 Aug 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd